Have you always dreamed of starting your own phone repair shop / business, but did not know how to start? We have prepared an attractive business idea with a description of the required costs. Detailed instructions on how to open your own phone repair service with a list of necessary documents and useful tips.
Mobile phones have long ceased to be luxury goods and have become a must for everyone. Today, a mobile phone can be found in any person’s pocket. Since the price of mobile phones is varied, it is clear that cheap models will break.
Few people, having discovered a breakdown of their mobile phone, will immediately throw it away and go to the store for another. Most will go to a workshop first and pay for the repair. If you understand mobile phone devices, and friends often contact you about this, then why not think about how to open a phone repair service center .
You do not have to invest a lot of money in launching a startup, and you can earn relatively good monthly income.
Are there any reasons to open a phone repair center?
- Minimum capital investment and the ability to save money at many stages of starting a business.
- If you are a highly qualified specialist (or you have hired such craftsmen) and are able to fix any breakdown, then you can set any prices for your services.
- The opportunity to develop your business in the future, for example, to repair laptops, tablets and other equipment.
You can also combine services: repair service + sale of batteries, chargers, accessories for mobile phones, etc. - Minimal money risk. First, you don’t have to invest a lot of money in your business. Secondly, if you earn less than you wanted, you can always cover up your workshop by putting up tools for sale. You will not have to settle accounts with suppliers for unsold goods or sell leftovers for a long time in order to return at least some part of the money invested.
- Demand for telephone repair services among the population.
- No matter how many service centers work in your city, it always makes sense to open another one.
Are there any reasons to open a phone repair center?
- Minimum capital investment and the ability to save money at many stages of starting a business.
- If you are a highly qualified specialist (or you have hired such craftsmen) and are able to fix any breakdown, then you can set any prices for your services.
- The opportunity to develop your business in the future, for example, to repair laptops, tablets and other equipment.
You can also combine services: repair service + sale of batteries, chargers, accessories for mobile phones, etc. - Minimal money risk. First, you don’t have to invest a lot of money in your business. Secondly, if you earn less than you wanted, you can always cover up your workshop by putting up tools for sale. You will not have to settle accounts with suppliers for unsold goods or sell leftovers for a long time in order to return at least some part of the money invested.
- Demand for telephone repair services among the population.
- No matter how many service centers work in your city, it always makes sense to open another one.
When should you open a phone repair center?
It makes sense to enter this business:
- Highly qualified professionals who have been fixing phones, laptops and other equipment for a long time as a hobby or working for hire.
What should be done first of all to open a service center?
Launching a startup implies the fulfillment of several mandatory points at the preparatory stage:
- Thinking over all the pros and cons (you must find concrete arguments why you should open just such a business, and not another).
- Drawing up a business plan with specific calculations.
- Theoretical study of this field of activity.
- Search for the main components of your future business: premises, telephone repairmen, if you are going to act as a manager. Only then can you start registering the case.
Two kinds of phone repair service center
All workshops are divided into two types:
- Authorized: You cooperate with a specific manufacturer, order spare parts from him, report on the work done, carry out warranty service for phones, etc.
- Unauthorized: You do not report to anyone and undertake to repair any phone models that customers bring to you. In this case, difficulties may arise when ordering spare parts, and there will be no one to get advice from
How to start Implementing a Mobile Phone Repair Business Idea
The preparatory stages of organizing the activities of a mobile phone repair firm include: conducting market research and preparing a real business plan for your project. You must determine how much gadget repair services are in demand in your locality (area) and find out if you will have competitors in this business.
If the idea is promising, then you can start looking for a room for a workshop, buying equipment and recruiting personnel. In parallel, it is necessary to deal with the issues of business registration (it is enough to issue IP documents), as well as organize an advertising campaign.
Representatives of the target audience, even before the opening of the workshop, should know that you have the highest quality parts and the best specialists capable of “resurrecting” even the most hopeless phones.
What Equipment to Choose for your Workshop
To provide quality cell phone repairs, you will need office and specialized equipment. From the office you need to purchase:
- Laser black and white printer;
- Order accounting program;
- The Internet;
- Stationary computer or laptop.
- A programmer with a set of cables, with which you can reflash, unlock and Russify gadgets;
- Electron microscope;
- Power Supply;
- Ultrasonic bath;
- Antistatic
- Antistatic wristband;
- Vacuum tweezers;
- Analog-digital measuring device;
- Digital oscilloscope, which is used to diagnose cell phones;
- Soldering Station
- a set of hand tools for parsing gadgets;
- a set of stencils for rolling bends on microcircuits;
- large lens on a stand with clips;
- consumables for repair;
- stationery.
How to Advertise a Phone Repair Service?
You don’t need to target low-cost advertising. This is because there is more competition in the mobile phone repair service industry to keep in mind, so it is advisable to hire the best marketing experts for sales and marketing.
The corporate goal is to grow the cell phone repair shop to become one of the top 10 cell phone repair services in the country. Therefore, you need to develop a strategy that will help you take advantage of the available market. You can use the following marketing and sales strategies to attract customers:
- Introduce a mobile phone repair company by sending introductory letters along with the brochure to individuals, corporate organizations and key stockholders.
- Advertise the business in relevant business magazines, newspapers, television stations and radio stations.
- Publish business services on ads with yellow pages (local directories).
- Attend relevant international and local exhibitions, seminars and business fairs.
- Create different packages for different categories of clients to work with their budgets and provide great services.
- Use the internet to promote your business.
- Involve a direct marketing approach.
- Ask loyal and satisfied customers for word of mouth advice.
- Community sponsored events / programs.
- Leverage on the Internet and social networks; Instagram, Facebook, Twitter, YouTube, Google.
- Distribution of leaflets and brochures in targeted areas.
- Reach out to corporate organizations.
Tips for Success in the Cell Phone Repair Business
Taking advantage of some of the nuances and tips, you can significantly improve the development of your business without transferring any experience:
- Location. Location is one of the most important aspects of a successful business. It can decide how successful the business will be in the future. The location of the service center should be such that it is easily accessible to both residential and office areas. The ideal location will be economical, spacious and attract as many people as possible.
- Qualified technicians. Getting qualified and experienced technicians is a very difficult task for people in this business. It is always necessary to have additional technicians. There must be a balanced ratio of senior and junior technicians. In addition, it is important to help and monitor junior technicians so that they are ready to tackle difficult and complex tasks faster. A good technician will also help improve the productivity of the entire service center; complete the job faster and more accurately than others.
- Spare parts. Having spare tools on hand is the most important thing in the cell phone repair business. Fast service can only be ensured if spare parts are available. Sometimes repairs are delayed due to delays in obtaining compatible parts. Therefore, if you want to expand faster, you should make sure you check all the reliable sources of parts dealers and suppliers in your area. It is also important to purchase spare tools in the optimal quantity. There are many sites where you can order parts.
- Fast service. As mobile phones are becoming indispensable today, everyone wants them to be fixed as soon as possible; people don’t want to wait any longer. With all their important data inside, it also becomes difficult to replace a temporary phone or tablet. Therefore, if you want a business to grow and earn a good reputation, you need to be creative enough to achieve fast service.
- Automation. The entire process needs to be automated. There are many exclusive software for cell phone repair businesses that cover parts, repair status, profit / loss, inventory, and more. Some also have the ability to send customers automatic text messages informing them of the progress of the phone for repair.
- Assessment. Unfortunately, it is difficult to keep prices lower than others while maintaining a high quality of service. Some people may question the quality of the renovation if the price is too low. Moreover, it can lead to huge losses. However, it is essential to gain a good reputation as well as a large clientele. On the other hand, you also need to know that you cannot offer great service at an affordable price. Therefore, you need to decide the price according to customers.
- Advanced level of repair. People love places where all their problems are solved at once. In many cases, customers are willing to give a nice amount due to the obsession with this particular phone. They hate switching to another phone.
- Offline advertising. There are still a huge number of people who are not connected to the network and prefer to use the old forms of communication. As a rule, this is the older part of the population, which cannot solve minor problems on its own. Therefore, offline advertising is equally important, so that part of the demographics can also be accessed. Flyers, posters, etc. can be used to easily reach local audiences. You should always check which advertising sources are more effective.
- Online advertising. Most people are now looking for online services, therefore, an online presence is necessary to attract customers. You can try promoting your business with Google, Facebook, Yelp, Yellow Pages, Craigslist, Manta, etc. This will help reach more people. You can submit your business to other local directories and place classified ads on classified sites to increase the chances of getting more clients.
- Outstanding objects. Some properties must be provided to customers that other competitors rarely offer. Customers must have a reason to choose these services over other competitors. You need to constantly think about new ideas to impress your customers. Sometimes you can send them helpful tips about cell phones so that they don’t forget about this service center.